Continuous Improvement in Higher Education: How to Begin Your Lean Journey

1st Edition

Bonnie Slykhuis

Productivity Press
November 28, 2019 Forthcoming
Reference - 128 Pages - 40 B/W Illustrations
ISBN 9780367076665 - CAT# K405795

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Is your college or university struggling with how to adapt to budget cuts, changing student needs, technology or regulatory changes? Do you have a program and/or staff assigned to help coordinate change efforts? Are you ready to become more proactive in how you react to the changes that affect your institution? Structured continuous process- improvement programs have benefitted manufacturing companies for decades, but what works in manufacturing does not work the same in education! This book is about how to create a continuous-improvement program in higher education, written by a higher education Lean practitioner using real examples from higher education. This book walks you through key steps to begin building your first year continuous improvement plan. It provides templates, checklists and best practices to assist in your planning process. To prepare you for your lean journey, the book addresses:

    • Why change?
    • The role of Lean
    • What is Lean?
    • Value added vs. Non-Value-Added Activities
    • Tools for improvement
    • Steps to creating a process improvement program
      • Why lean and why now –creating your message
      • Defining your first year process improvement goals
      • Who’s leading the efforts – building a lean support structure
      • Suggested steps for preparing your leaders
      • Planning initial rollout activities—communication, training, expectations, messaging
      • How to build employee buy-in and involvement across the institution
      • How to create your first year schedule
      • Methods to monitor progress and successes
      • Creating a communication plan and celebration

Whether you are a Lean novice or a current Lean/Continuous Improvement practitioner this book will add tools to your tool kit and lay the groundwork for successful change initiatives.


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