Continuous Improvement Strategies: How to Manage, Motivate, and Retain Staff

Anthony Matthew Hopper

February 22, 2018 by CRC Press
Reference - 274 Pages - 20 B/W Illustrations
ISBN 9781498769815 - CAT# K29321


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  • Discusses key challenges healthcare managers face in managing and motivating their staffs
  • Focuses on four key management areas - ad hoc decision-making skills; the creation and maintenance of a healthy-basec culture; the development and enforcement of department rules and regulations; and key methods for motivating employees
  • Provides readers with a step-by-step guide that can help them to improve decision-making skills and includes checklists and other reference tools that readers can use to help them while on the job
  • Covers key roles that healthcare managers perform in helping to create and maintain a supportive culture
  • Discusses how to redesign processes for a culture of continuous improvement and provides a plan for implementing and monitoring quality improvement initiatives


During this era of continuous improvement, healthcare organizations need to be staffed by engaged, motivated, and hard-working frontline employees. As these clinical and non-clinical personnel handle most of the important tasks in any organization and are often the people who directly interact with patients and customers, it's the job of managers to oversee and motivate their staff members. Using Lean management strategies, this easy-to-read book for leaders and managers provides useful, insightful, and innovative information to help managers engage, motivate, and retain their employees during any Lean or other continuous improvement initiative.


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