Consumer Protection, Automated Shopping Platforms and EU Law

1st Edition

Christiana N. Markou

Routledge
September 25, 2019 Forthcoming
Reference - 288 Pages
ISBN 9781472424273 - CAT# Y253149
Series: Markets and the Law

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Summary

This book looks at two technological advancements in the area of e-commerce, which dramatically seem to change the way consumers shop online. In particular, they automate certain crucial tasks inherent in the ‘shopping’ activity, thereby relieving consumers of having to perform them. These are shopping agents (or comparison tools) and automated marketplaces. It scrutinizes their underlying processes and the way they serve the consumer, thereby discovering risks and issues associated with their use. The ultimate aim is to ascertain whether the current EU regulatory framework relating to consumer protection, e-commerce, data protection and security adequately addresses the relevant risks and issues, thus affording a ‘safe’ shopping environment to the e-consumer.

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