Conflict, Culture and Communication provides a coherent, research-informed overview of conflict and intercultural communication. Aimed at encouraging and enabling conflict prevention, this book contributes to a better understanding of the factors that create, foster and exacerbate conflict in intercultural interaction and discusses how conflict can be handled, managed and resolved once it has manifested. Furthermore, this book:
- Critically assesses the repercussions of prevalent conflict management approaches, providing insights into best practices and sustainable conflict resolution outcomes.
- Combines insights from multiple disciplines and cultures, including Asia, Europe, Oceania, and North and South America, in order to arrive at a holistic and balanced understanding of the complexities inherent in negotiating conflict across cultural contexts.
- Avoids cultural stereotyping by discussing both between-culture variation and within-culture variation.
Conflict, Culture and Communication is essential reading for students and researchers of applied linguistics, communication studies and international business, as well as anyone interested in learning more about this growing area.
Introduction
Chapter 1 – Communication Across Cultural Contexts
Chapter 2 – Conflict Orientation
Chapter 3 - Conversational Style
Chapter 4 – Conflict Markers
Chapter 5 – Multimodality and Conflict
Chapter 6 – Interpersonal Relationships and Network Structures
Chapter 7 – Relational Conflict
Chapter 8 – Conflict Negotiation
Chapter 9 – Conflict Mediation
Index
Biography
Stefanie Stadler is an Assistant Professor at the Division of of Linguistics and Multilingual Studies at Nanyang Technological University in Singapore.
"In an era of globalization and transnationalism, we are faced daily with cross-cultural interactions that are fraught with potential for miscommunication and misperceptions. Stadler offers us a book that pulls together all of the underlying pragmatics at the heart of intercultural conflict. If we can better understand the causes, the world might just become a more peaceful place. This is a must read for scholars, advanced students, and all who seek a more widespread global understanding."Diana Boxer, University of Florida, USA
"Conflict, Culture and Communication is a must read for conflict scholars and those who are interested in a systematic and multidisciplinary account of conflict and its role in intercultural communication. Stadler offers a thorough account of how understanding different cultures’ attitudes towards conflict and conflict management may result in smoother relations and more successful transactions."
Pilar Blitvich, The University of North Carolina at Charlotte, USA
