Company Success in Manufacturing Organizations: A Holistic Systems Approach

Ana M. Ferreras, Lesia L. Crumpton-Young

August 16, 2017 by CRC Press
Reference - 176 Pages - 37 B/W Illustrations
ISBN 9781482233179 - CAT# K22936
Series: Systems Innovation Book Series

USD$89.95

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Features

  • Provides a company success index model that combines sixty-four quantitative and qualitative performance measures
  • Includes a new employee morale model known as the Ferreras model
  • Discusses how to calculate the return on investment if changes are made in employee morale performance measures
  • Offers the first integrated approach for quantitatively modeling ergonomics and safety issues
  • Presents a valid and robust methodology that can be used by companies to develop their models

Summary

In the past, company success was typically measured by financial indicators. Lately though, non-financial measures such as employee morale have become popular. Although there are approaches that look into quantitative and qualitative performance measures affecting company success, none of them characterize it in a holistic way, combining all the critical performance measures. This book presents a multifaceted approach that prepares engineers and future organizational leaders/managers to measure, monitor, and predict company success in a more meaningful way.