Cognitive Work Analysis: Applications, Extensions and Future Directions

Neville A. Stanton, Paul M. Salmon, Guy H. Walker, Daniel P. Jenkins

June 12, 2017 by CRC Press
Reference - 432 Pages
ISBN 9781138749429 - CAT# K32743

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  • First text that brings together contemporary CWA applications from across the world in such a wide range of areas (e,g. land, air and sea) and presents them together in a standard format;
  • Supports inexperienced practitioners in learning and applying the framework and will demonstrate how it is used and the range of applications that it can be used for
  • Showcases current applications and lays a research agenda for new applications and methodological extensions
  • Serves as an excellent resource for validating CWA outputs against a wide range of previous outputs
  • For each application presented, shows exactly how CWA was applied and how the outputs were used for systems evaluation and design
  • Includes novel methodological additions to the CWA framework along with practical guidance and exemplar applications


Over the past decade, Cognitive Work Analysis (CWA) has been one of the popular human factors approaches for complex systems evaluation and design applications. This is reflected by a diverse range of applications across safety critical domains. The book brings together a series of CWA applications and discussions from world-leading human factors researchers and practitioners. It begins with an overview of the CWA framework, including its theoretical underpinnings, the methodological approaches involved (including practical guidance on each phase), and previous applications of the framework. The core of the book is a series of CWA applications, undertaken in a wide range of safety critical domains for a range of purposes. These serve to demonstrate the contribution that CWA can make to real-world projects and provide readers with inspiration for how such analyses can be practically carried out. Following this, a series of applications in which new approaches or adaptations have been added to the framework are presented. These show how practical applications feedback into the theories/approaches underpinning CWA. The closing chapter then speculates on future applications of the framework and on a series of new research directions required in order to enhance its utility. In emphasising the practical realities of performing CWA, and the real-world impacts it can provide, the book tackles several common misconceptions in a constructive and persuasive way. It provides a welcome demonstration of how CWA can be a powerful ally in tackling complexity-related problems that afflict systems in all areas.


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