Business Telecom Systems: A Guide to Choosing the Best Technologies and Services

1st Edition

Kerstin Peterson

CRC Press
Published January 8, 2000
Reference - 320 Pages
ISBN 9781578200412 - CAT# K16202

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For anyone involved in buying and managing telephone systems, this book brings clarity to the confusing array of products and services (like voicemail, interactive voice response, fax-on-demand, T-1, DSL, etc.). The author explains how each technology works, and what its practical applications are, so readers can choose the best systems and services for their needs. The book includes lists of products and vendors, plus sample RFPs (request for proposal) that are easily customized for a particular telecom system or cabling purchase. ;