Business Process Reengineering: An ICT Approach

1st Edition

Heru Susanto, Fang-Yie Leu, Chin Kang Chen

Apple Academic Press
Published March 1, 2019
Reference - 236 Pages - 7 Color & 6 B/W Illustrations
ISBN 9781771887113 - CAT# K386599

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Summary

This volume shows how ICT (information and communications technology) can play the role of a driver of business process reengineering (BPR). ICT can aid in enabling improvement in BPR activity cycles as it provides many components that enhance performance that can lead to competitive advantages. IT can interface with BPR to improve business processes in terms of communication, inventory management, data management, management information systems, customer relationship management, computer-aided design, computer-aided manufacturing (CAM), and computer-aided engineering. This volume explores these issues in depth.

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