Heru Susanto, Leu Fang-Yie, Chin Kang Chen
Apple Academic Press
February 15, 2019 Forthcoming
Reference - 442 Pages - 4 Color & 6 B/W Illustrations
ISBN 9781771887113 - CAT# K386599
For Instructors Request Inspection Copy
This volume, Business Process Reengineering: An ICT Approach, shows how ICT (information and communications technology) can play the role of a driver of business process reengineering (BPR). ICT can aid in enabling improvement in BPR activity cycles as it provides many components that enhance performance that can lead to competitive advantages. IT can interface with BPR to can help to improve main business processes in terms of communication, inventory management, data management, management information systems, customer relationship management (CRM), computer-aided design (CAD), computer-aided manufacturing (CAM), and computer-aided engineering (CAE). This volume explores these issues in depth.
BPR is perhaps best described as the restructuring of an organization or enterprise to change the way of business process designs and to implement new workflows and day-to-day processes. Business process reengineering, at times, is often perceived as similar to business process redesign.
The Success of Information Technology: The Greatest Empowering Agent of Business Process Reengineering. Heading Toward a New Direction of Development through ICT Emerging Technology IT-Enabled Business Process Re-Engineering. Organizational and Human Resource Dimensions Rethinking, Replanning, and Rebuilding. Customers’ Expectations ICT as Driver of Corporate Goals and Create Value: Improving Organizational Innovation Re-Engineering Processes. Key Information Technology Improvements Crafting Possibility Improvement. An Information System Approach Process Restructure: Customers, Suppliers, and Business Partners Application of Six Sigma in Information Technology. BPR Perspective Managing the Role of IT. Alterations of Corporate Changes The Role of Information Technology. A Driving Force Behind Organizations’ Productivity BPR. Producing Higher Level of Output of a Specific Product in a Specific Time Technology Enhancement Redesign Business Structure. From Functional to Cross Functional