Business Process Reengineering: An ICT Approach

1st Edition

Heru Susanto, Leu Fang-Yie, Chin Kang Chen

Apple Academic Press
February 15, 2019 Forthcoming
Reference - 442 Pages - 4 Color & 6 B/W Illustrations
ISBN 9781771887113 - CAT# K386599

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Summary

This volume, Business Process Reengineering: An ICT Approach, shows how ICT (information and communications technology) can play the role of a driver of business process reengineering (BPR). ICT can aid in enabling improvement in BPR activity cycles as it provides many components that enhance performance that can lead to competitive advantages. IT can interface with BPR to can help to improve main business processes in terms of communication, inventory management, data management, management information systems, customer relationship management (CRM), computer-aided design (CAD), computer-aided manufacturing (CAM), and computer-aided engineering (CAE). This volume explores these issues in depth.

BPR is perhaps best described as the restructuring of an organization or enterprise to change the way of business process designs and to implement new workflows and day-to-day processes. Business process reengineering, at times, is often perceived as similar to business process redesign.

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