Banking Services and the Consumer (RLE: Banking & Finance)

1st Edition

Consumer Focus

Routledge
Published March 10, 2014
Reference - 246 Pages
ISBN 9780415751643 - CAT# Y162370
Series: Routledge Library Editions: Banking & Finance

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Summary

This report, prepared for the government by the National Consumer Council, examines money transmission, access to banking services, new technology, banking and the law, disputes between bank and customer, saving and borrowing. There are special sections on Northern Ireland and Scotland and on bank executor and trustee work – all from a consumer perspective. It is based on the findings of two surveys of consumer attitudes to banking services and evidence from the banks and building societies themselves.

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