1st Edition

A Comprehensive Guide to Enterprise Mobility

    556 Pages 165 B/W Illustrations
    by CRC Press

    556 Pages 165 B/W Illustrations
    by CRC Press

    Although enterprise mobility is in high demand across domains, an absence of experts who have worked on enterprise mobility has resulted in a lack of books on the subject. A Comprehensive Guide to Enterprise Mobility fills this void. It supplies authoritative guidance on all aspects of enterprise mobility—from technical aspects and applications to implementation.

    The book introduces basic concepts such as enterprise mobility adoption strategy and user requirements in mobility. Illustrating the technical aspects of enterprise mobility, it analyzes the key features and challenges in developing mobility solutions for various domains. The text is organized into four sections:

    1. Mobility Concepts: supplies a solid foundation in enterprise mobility, from strategy definition to deployment of enterprise mobility solutions
    2. Mobile Solutions and Case Studies: introduces readers to the applications of enterprise mobility across a wide range of industry sectors
    3. Mobile Application Development: supplies an overview of popular mobile platforms and mobile programming languages
    4. Technology Considerations in Mobility: details hybrid and supporting technologies in enterprise mobility

    The book’s case studies illustrate the complete lifecycle in the development of mobility solutions, including the high level requirements, architecture, and design principles for each use case. Demonstrating how to put the concepts covered into practice, the text details the application of mobility solutions across various domains, including the healthcare, retail, airline, and pharmaceutical industries.

    MOBILITY CONCEPTS

    Emergence of Enterprise Mobility
    Introduction
    Developments in Web Standards
    Advances in Wireless Networking Technology
    Innovations in Mobile Device Platforms
    Conclusion
    Additional Reading

    Enterprise Mobility Landscape
    Introduction
    Mobile Solution Types
    Key Players in the Mobility Landscape
    Mobile Handsets
    Challenges in Enterprise Mobility
    Conclusion
    Additional Reading

    Enterprise Mobility Adoption
    Introduction
    Key Decision Factors in Defining a Mobility Adoption Strategy
    Steps to Defi ne Mobility Adoption Strategy
    Conclusion
    Additional Reading

    Mobile as an Effective Marketing Channel
    Introduction
    Key Features of Mobile to Be Accounted in Marketing
    Types of Mobile Marketing 
    Integrated Mobile Marketing 
    Conclusion
    Additional Reading

    Enterprise Mobility Layers 
    Introduction
    Enterprise Mobility Model 
    Enterprise Mobility Solution Layers 
    Conclusion
    Additional Reading

    Mobility Solution Architecture
    Introduction
    Thin Client Solution Architecture
    Thick Client Solution Architecture
    Conclusion
    Additional Reading

    Mobility Significance and Solution Lifecycle
    Introduction
    Significance of Mobility
    Solution Lifecycle
    Conclusion
    Additional Reading

    Cross-Platform Development
    Introduction
    Custom-Development Approach or Cross-Platform Framework
    Multiplatform Development
    Conclusion
    Additional Reading

    Mobile Application Testing
    Introduction
    Mobile Application Testing Life Cycle
    Enterprise Approach to Mobile Testing
    Simulator Testing
    Real-Device Testing
    Functional Testing of Enterprise Mobile Solutions
    Performance Testing of Enterprise Mobile Solutions
    Stability Testing of Mobile Applications
    Mobile Security Testing
    Usability Testing
    Mobile Test Automation
    Conclusion
    Additional Reading

    Mobile Solution Deployment
    Introduction
    Deployment of Enterprise Apps for Consumers
    Deployment of Enterprise Internal Mobile Applications
    Enterprise Mobile Server Deployment
    Conclusion
    Additional Reading

    MOBILE SOLUTIONS AND CASE STUDIES

    Mobility Solutions for the Retail Industry
    Introduction
    Scope for Mobility Solutions in the Retail Industry
    Benefits of Mobility Adoption in the Retail Industry
    Choice of Mobility Solutions for the Retail Industry
    A Mobility Solution Scenario for In-Store Operations Management
    Conclusion
    Additional Reading

    Mobility Solutions for the Transportation Industry
    Introduction
    Mobility in the Airline Industry
    Why Mobility?
    Mobility and Its Areas of Impact
    Mobility in Airport Ramp Operations
    Mobility in Customer Service (Gate Operations)
    Scenarios for Mobile Enablement
    Conclusion
    Additional Reading

    Mobility Solutions for the Manufacturing and Supply-Chain Industry
    Introduction
    Scope for Mobility Solutions in the Manufacturing and Supply-Chain Industry
    Benefits of Mobility Adoption in the Manufacturing and Supply-Chain Industry
    Choice of Mobility Solutions for Manufacturing and Supply-Chain Industry
    Scenario: Mobility Solution for RFID-Based Warehouse Management
    Conclusion
    Additional Reading

    Mobility Solutions for the Health care Industry
    Introduction
    Key Driving Factors of Mobility in Healthcare
    Scope for Mobility Solutions in the Healthcare Sector
    Benefits of Mobility Adoption in the Healthcare Sector
    Choice of Mobility Solutions for the Healthcare Sector
    Mobility Enablement Challenges in the Healthcare Sector
    Scenario: Mobility Solution for Prescription Management
    Conclusion
    Additional Reading

    Mobility Solutions for the Telecom Industry
    Introduction
    Mobility Solutions for the Mobile Communication Industry
    Benefits of Mobility Adoption in the Mobile Communication Industry
    Choice of Mobility Solutions for the Mobile Communication Industry
    Scenario: Roadside Mobile Assistance Solution
    Conclusion
    Additional Reading

    Mobility Solutions for Energy and Utilities
    Introduction
    Scope for Mobility Solutions in Energy and Utilities Sector
    Benefits of Mobility for Energy and Utilities Sector
    Choice of Mobility Solutions
    Mobility Enablement Challenges
    Scenario: Mobility Solution for Automated Meter Reading
    Conclusion
    Additional Reading

    Mobility Solutions for the Financial Service Industry
    Introduction
    Scope for Mobility Solutions in the FSI
    Benefits of Mobility Adoption in the FSI
    Choice of Mobility solutions for FSI
    Mobility Enablement Challenges in the FSI
    Scenario: Mobility Solution for Paperless
    Contract Capture
    Conclusion
    Additional Reading

    MOBILE APPLICATION DEVELOPMENT

    Mobile Platforms
    Introduction
    Mobile Platforms in the Market
    Conclusion
    Additional Reading

    Mobile Application Designing
    Introduction
    Mobile Application Technology
    Architecture and Design Considerations
    Conclusion
    Additional Reading

    Mobile Programming
    Android
    iPhone
    Windows Phone
    Windows Mobile
    BlackBerry
    Conclusion
    Additional Reading

    TECHNOLOGY CONSIDERATIONS IN MOBILITY

    Mobile Security
    Introduction
    Enterprise Mobile Management and Security
    Implementing Mobile Security by Developers
    Mobile Security from the Telecom Service Provider Perspective
    Security in Next-Generation Mobile Networks
    Conclusion

    Mobile NFC
    Introduction
    NFC versus Existing Wireless Mobile Communication Technologies
    Choosing the Right NFC Tag for Your Business Solution
    Applications of NFC
    NFC Security Challenges
    NFC Support for Major Mobile Platforms
    Conclusion
    Additional Reading

    Device Capabilities Leveraged in Apps Location, Magnetometer, Motion Sensor, Touch, and Scanner
    Introduction
    Sensors
    Programming the Sensors
    High-Speed Data Transfer across Devices
    Conclusion
    Additional Reading

    Mobile Application Porting
    Introduction
    Cross-Platform Porting
    Some Cross-Platform Mobile Application Development Tools
    Going Web
    Conclusion
    Additional Reading

    Mobile Cloud Computing
    Introduction: Inventing the Future
    Benefits of Cloud Computing
    Mobile Cloud Applications
    Impact of Cloud Computing on Mobile Application Development
    Challenges
    Conclusion
    Additional Reading

    Mobile Virtualization
    Introduction
    OS Virtualization
    Hardware Virtualization
    Paravirtualization
    Platform Virtualization
    Workspace Virtualization
    Network Virtualization
    Environment Sharing Virtualization
    Application Virtualization
    Application Server Virtualization
    Virtualization Using Emulator
    Management Virtualization
    Grid Virtualization
    Mobile Virtualization Platforms
    Challenges in Mobile Virtualization
    Conclusion
    Additional Reading

    Mobile 3D Solutions
    Introduction
    Choosing Hardware for Mobile Platforms
    APIs for Developers
    3D Mobile Benchmarking
    Conclusion
    Additional Reading

    Mobile Signage
    Introduction
    Other Emerging Mobile Signage Trends
    Measuring Mobile Signage Success
    Mobile Signage Solutions
    Signage Support in Mobile SDKs
    Conclusion
    Additional Reading

    Mobile Device Management
    Introduction
    Device Management Specifications
    Defining Mobile Strategy for Enterprise
    MDM Considerations for Some Major Platforms
    Some MDM and Security Solutions in the Market
    Some Telecom Service Management Solutions in the Market
    Importance of MDM in the Mobile Workforce Management Solutions
    Mobile Connectivity Management Solutions
    Integration of MDM with Other Enterprise Solutions
    Conclusion
    Additional Reading

    Popular Mobile Solutions in the Market (Anti Virus, ERP, SAP, SCM, etc.)
    Introduction
    M-Commerce Solutions
    Major Mobile Push E-mail Services
    Application Distribution
    Cross-Platform Application Development Solutions
    Mobile Business Intelligence Applications
    Mobile Security Solutions
    SAP-Based Mobile Solutions
    Mobile Enterprise Resource Planning Solutions
    Mobile Supply Chain Management Solutions
    Mobile Field Service Providers
    Mobile Device Management Solutions
    Mobile-Based Home and Remote Control Solutions
    Mobile UC Solutions
    Mobile Content or Media Solutions
    Conclusion
    Additional Reading
    E-Reading
    Books

    Index

     

    Biography

    Jithesh Sathyan, Anoop N., Navin Narayan, and Shibu Kizhakke Vallathai are with Infosys Technologies Ltd., India.