Sales, Marketing & Service
- Forthcoming(0)
|
|
|
Viewing: 1 - 5 of 5 |
Access Productivity Press's Lean Insider, a blog of news, research, and trends on all things lean.
Once relegated strictly to manufacturing, lean methods are now being applied across business, government, health care, and even nonprofits.
---------------
Now Available!
Two major works demonstrating that real reform is quite possibly in the trenches of healthcare delivery.
Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience
"...This is a front line story, not a pie in the sky theory or project of the month. It is a story about real people dedicated to the pursuit of habitual excellence."
-Paul O'Neill, 72nd Secretary of the U.S. Treasury
---------------
Leading the Lean Healthcare Journey: Driving Culture Change to Increase Value
"I have known Seattle Children's for over 30 years and have watched their leaders take Children's from a good pediatric hospital to an emerging international powerhouse."
- J. Michael Rona, Rona Consulting Group
---------------
In the New York Times
CRC Press Authors Mark Graban, a senior fellow at the Lean Enterprise Institute and Seattle Children's Hospital President and COO Patrick Hagan were quoted in the following NY Times article:
Factory Efficiency Comes to the Hospital
---------------
T & F Journals
You can access sample editions and free articles from the home pages of most Taylor & Francis journals, including:
The International Trade Journal
Journal of the International Trade Institute at Texas A&M International University
The Service Industries Journal
---------------
Looking for a complete online reference library on business, management, and quality?
Our award-winning CRCnetBASE collections provide online access to full libraries of subject-specific handbooks and references.
- FREE Trials are available for institutions and libraries.
- Individual users can purchase single eBooks as well as chapters.
- You can even build your own book shelf or library
Sign up to receive CRC Press' First Look eAlerts, special discounts and promotions!
Like us on Facebook, join our LinkedIn Group, or follow us on Twitter.
