The Supply Chain Manager's Problem-Solver: Maximizing the Value of Collaboration and Technology

Series:
Resource Management
Published:
July 30, 2002 by CRC Press - 256 Pages
Author(s):
Charles C. Poirier, Computer Sciences Corporation, Lake Forest, Illinois, USA

Purchasing Options

Hardback
$89.95
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ISBN 9781574443356
Cat# SL3356
 

Features

  • Details the barriers common to most supply chain efforts
  • Demonstrates how to overcome pitfalls via cases, action studies, and analysis
  • Describes how to get immediate results by using a special application methodology
  • Uses a new customer/consumer-oriented metric to drive the collaboration effort and ensure results
  • Explores seeking and applying best practice information from outside of an organization'
  • Covers using SCM to generate new revenue and create value network innovation-as opposed to just cutting costs
  • Explains how the value network can work together to achieve total customer satisfaction driven by collaborative data
  • Includes how to collaborate with key suppliers to find the next level of savings that will benefit the buyer and seller
  • Shows how to use packaged software to enhance the effort-not drive it

    • Summary

    The true promise and benefits of Supply Chain Management elude many organizations. Cultural limitations, a narrow view of the opportunities offered by and the need to access external resources juxtaposed with a lack of understanding of how technology can enhance business processes create resistance. The Supply Chain Manager's Problem-Solver: Maximizing the Value of Collaboration and Technology explores the benefits of a full network approach and illustrates specific actions that lead to success. The author uses case studies to validate the concepts and solutions, provides an easy to understand and apply methodology for getting to higher levels of progress, and explores areas of potential technology application that often get overlooked.

    Table of Contents

    Preface
    Introduction
    Lack of Leadership Vision
    Using the Wrong Metrics
    Aversion to External Advice
    Focusing only on the Bottom Line
    Poor Customer Relationship Management
    Not Focusing on the Consumer
    Lack of Collaboration Across the Extended Enterprise
    Weak Global Concepts
    Absence of Proper Sourcing Techniques
    Misunderstanding of the Value of the Internet
    Putting Software Ahead of Process Improvement
    Aligning with the Wrong Trading Exchange
    Making a Poor Transformational Change
    Not Dealing Properly with the Existing Culture
    Not Trusting the People you Need to Trust
    Conclusions - The Path Forward

    Editorial Reviews

    "...certain common mistakes tend to creep in- most of which will sound familiar to supply chain managers...Poirier succeeds in coming up with some new wrinkles to the time-honored advice for these problems."
    - Supply Chain Management Review November/December 2002

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