From one of the world's leading consultants, authors and practitioners in the area of supply chain management comes the most extensive coverage of the subject to date. Bringing more than 18 years of experience in logistics, manufacturing, purchasing, customer service, and supply chain management in a wide variety of industries, William Copacino offers his unique insight and recommendations in Supply Chain Management.
This important book provides an overview of all areas of supply chain management in a concise yet informative style. Any busy executive or manager looking to deepen his or her understanding of supply chain management will find this efficient reading.
Ideal for manufacturers, service companies, suppliers, distributors and retailers in consumer product, electronic, automotive, pharmaceutical and medical product industries. Provides strategies, tools and techniques for both executives and managers in production, purchasing, inventory control, customer service, distribution and accounting. Academicians will find it fits the growing needs of students studying business and especially production/operations management.
Overview of Supply Chain Management and Logistics Strategy
Definitions
Links with the Extended Value Chain
The Supply Chain Planning Process
Positioning the Supply Chain and Logistics within your Company
Supply Chain Management and Logistics in the Competitive Context
Gaining Strategic and Competitive Advantage from Logistics and Supply Chain Management
Structuring Supply Chain Capabilities
Customer Service
Understanding the Customer
Building a Customer Focused Supply Chain
Functional Excellence
Logistics as a Process
Forecasting and Inventory Control
Transportation and Warehousing
Purchasing
Information Technology
Techniques for Supply Chain Excellence
Understanding the Supply Chain Process
Cost Analysis and Measurement
Analytic Technologies
Future Trends and Issues/Broader Context
Emerging Logistics Directions
Industry and Related Developments
Globalization
Index
Biography
William C. Copacino is the Managing Partner of Andersen Consulting’s Strategic Services Practice in the Northeast.