Production and Operations Management for Manufacturing and Services
Purchasing Options
Features
- Provides a concise format for a complete production and operations management undergraduate course
- Presents the POM interface with other functional areas
- Offers a companion website with supporting materials
- Covers material appropriate for all technical levels coming from different disciplines
Summary
This text provides an understanding of the manufacturing and operations functions as well as the processes of goods and service producers. Illustrating how operations relate to the rest of the organization, it will help readers develop a sense of managerial competence in making decisions in the design, planning, operation and control of manufacturing, production, and operations systems through examples and case studies. The text uses analytical techniques when necessary to develop critical thinking and to sharpen decision making skills. An accompanying website offers slides, lectures, Excel worksheets, and solutions to short and extended problem sets.
Table of Contents
Introduction
POM Concepts - Past, Present and Future
POM Goals, Objectives and Strategies
Concepts of Productivity, Efficiency, Flexibility, Response Rate, Adaptability etc.
Workload Assessment (forecasting)
Qualities of a Good Forecast
Qualitative Forecast Methods - DELPHI and others
Quantitative Methods
Trend Analysis
Regression Analysis
Coefficient of Correlation
Coefficient of Determination
Seasonal Forecasting
Long Term Planning (Expansion of Facilities, Location, Layout)
Investment Decisions - Use of Breakeven Analysis; Decision Trees
Location Analysis Models
Layout Models
Medium Term Planning (Planning for workforce, overtime, subcontracting - Aggregate Production Planning)
Aggregating Demand
Regular Time Capacity
Overtime Capacity
Two Shifts
Subcontracting/Outsourcing
Level Plan
Chase Plan
Mixed Plans
Use of Overtime and subcontracting
Use of the transportation model for APP
Short Term Planning (Scheduling)
Scheduling Objective Functions
Concept of Gantt Chart
Scheduling Rules for Single Machine
Two Machine Flow Shop
Static vs. Dynamic Problems
Employee and Shift Scheduling
Scheduling Jobs to Machines - Assignment Problem
Queuing Models in Appendix
Planning for Materials (Inventory Models)
Basic EOQ Model
The Manufacturing Model
Quantity Discounts
Single Period Model
ABC Analysis
Simulation Models in Appendix
Supply Chains and Distribution Planning
Supplier/Vendor Management
Bullwhip Effect
E-Business
Global Issues
Logistics/Distribution Models
Quality Management
Control Charts for process control
p-chart; c-chart; x -bar and R-bar charts
Acceptance Sampling; OC Curves
Concept of six-sigma
New Product Development
Product strategy and product development strategy (product platform planning)
Competitive analysis, market forecasting and technology forecasting
Innovation management and R&D
Managing the new product team, collaboration and collocation
Project Management
Drawing the networks - Activity on Arrow (AOA) and Activity on Node
Calculating the EST, LST, EFT, LFT and Slack time
Identifying the critical path
Crashing activities and time cost trade off
Probabilistic PERT
Multi-project Planning
Appendix
Linear Programming and Solver
Simulation Models
Queuing Model
Author Bio(s)
Sushil Gupta is a Knight Ridder Center Research Professor in the College of Business Administration at Florida International University, Miami.
Martin Starr is Distinguished Professor of Production and Operations Management Emeritus at the Crummer Graduate School of Business at Rollins College, Florida, and Professor of Management Science and Operations Management Emeritus at Columbia University Graduate School of Business, New York.
