Detailing the role of senior management in achieving a successful transformation to organizational excellence, Simple Excellence: Organizing and Aligning the Management Team in a Lean Transformation charts a course of simplification through the complexity often associated with managing performance improvement initiatives. It spells out the roles of key individuals on the management team—including those from sales and marketing, human resources, purchasing/supply chain, information technology, finance, and engineering.
Maintaining a focus on the big picture, this book explains what value streams are and how to use them to structure your business so that all stakeholders are aligned with what matters most. It reduces constraint management to its most practical terms and lays out a sound approach to accounting that enables everyone to spend money where it adds value and stop spending where it doesn’t.
Written by respected authorities with extensive experience helping leading organizations achieve Lean transformation, the text includes case studies from high-profile organizations recognized for operational excellence. Addressing human resources management practices, it explains how to manage the day-to-day operations and pricing factory capabilities for the greatest possible profits. It also discusses the ongoing process of strategic planning to help you move away from annual goal setting, toward a dynamic process of engaging the entire company in the effort to provide your customers with an improved sense of value.
A Different Way of Managing
THINKING DIFFERENTLY
The Mom-and-Pop Theory of Management
It’s All about Value
The High Cost of Poor Cost Accounting
Can We Find a Few Righteous People?
People
Channels and Chains
You Gotta Go with the Flow
MANAGING DIFFERENTLY
Getting Sales and Marketing into the Game
Value-Stream Structures
Simple Accounting
The Roadmap from Chain to Channel
Scheduling the Factory
Purchasing
Quality Management
Sales, Operations, and Financial Planning
Pricing to Win
Capital Investment
Performance Metrics
Wrapping It Up
Index
Simple Excellence is a quick and easy read that finally describes a simple, logical, way to conduct business. Simple principles like, focusing on the customer, eliminating waste, driving costs down, and managing cash are not complex enough for academics and the latest business book gurus to deal with. It’s reassuring to know that many of the principals espoused in this book are the same concepts we focus on here at Parker Hannifin. I will be making this book a must read for my staff. Simple Excellence helps to reinforce that what we are working on here at Parker Hannifin is the right stuff.
—Bob Barker, President, Parker Aerospace & Executive Vice President and Operating Officer, Parker Hannifin Corporation