Handbook of Human Factors in Web Design, Second Edition

Handbook of Human Factors in Web Design, Second Edition

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Features

  • Includes new research and usability methods (e.g. eye-tracking)
  • Covers Accessibility and ISO guidelines
  • Discusses Social Networking and Online Gaming
  • Illustrates Macroergonomics (computing within organizations)
  • Offers new topics such as Healthcare, Data Mining, Mobile Devices, and Learning Communities

Summary

The Handbook of Human Factors in Web Design covers basic human factors issues relating to screen design, input devices, and information organization and processing, as well as addresses newer features which will become prominent in the next generation of Web technologies. These include multimodal interfaces, wireless capabilities, and agents that can improve convenience and usability. Written by leading researchers and/or practitioners in the field, this volume reflects the varied backgrounds and interests of individuals involved in all aspects of human factors and Web design and includes chapters on a full range of topics.

Divided into 12 sections, this book covers:

  • historical backgrounds and overviews of Human Factors and Ergonomics (HFE)
    specific subfields of HFE
  • issues involved in content preparation for the Web
  • information search and interactive information agents
  • designing for universal access and specific user populations
  • the importance of incorporating usability evaluations in the design process
  • task analysis, meaning analysis, and performance modeling
    specific Web applications in academic and industrial settings
  • Web psychology and information security
  • emerging technological developments and applications for the Web
  • the costs and benefits of incorporating human factors for the Web and the state of current guidelines

The Handbook of Human Factors in Web Design is intended for researchers and practitioners concerned with all aspects of Web design. It could also be used as a text for advanced courses in computer science, industrial engineering, and psychology.

Table of Contents

Background and Overview
Historical Overview of Human Factors and Ergonomics, Stanley N. Roscoe
A Brief History of Computers and the Internet, Ira H. Bernstein
Human–Computer Interaction, Alan Dix and Nadeem Shabir

Human Factors and Ergonomics
Physical Ergonomics and the Web, Michael J. Smith and Alvaro Taveira
Cognitive Ergonomics, Craig M. Harvey, Richard J. Koubek, Ashok Darisipudi, and Ling Rothrock
Human Factors Aspects of Team Cognition, Preston A. Kiekel and Nancy J. Cooke

Interface Design and Presentation of Information
Multimodal User Interfaces: Designing Media for the Auditory and Tactile Channels, M. Ercan Altinsoy and Thomas Hempel
Presentation of Information, Thomas S. Tullis, Fiona J. Tranquada, and Marisa J. Siegel
Developing Adaptive Interfaces for the Web, Constantine Stephanidis, Alexandros Paramyth, and Anthony Savidis

Organization of Information for the Web
Applications of Concept Maps to Web Design and Web Work, John W. Coffey, Robert R. Hoffman, and Joseph D. Novak
Organization and Structure of Information using Semantic Web Technologies, James R. Michaelis, Jennifer Golbeck, and James Hendler
Organization of Information for Concept Sharing and Web Collaboration, Hiroyuki Kojima
Web-Based Organization Models, Virginia Dignum and Javier Vázquez-Salceda

Information Retrieval and Sharing: Search Engines, Portals, and Intranets
Searching and Evaluating Information on the WWW: Cognitive Processes and User Support, Yvonne Kammerer and Peter Gerjets
Design of Portals, Paul Eisen
Intranets and Intra-organizational Communication, Julie A. Jacko, Molly McClellan, François Sainfort, V. Kathlene Leonard, and Kevin P. Moloney

Accessibility and Universal Access
A Design Code of Practice for Universal Access: Methods and Techniques, Constantine Stephanidis and Demosthenes Akoumianakis
Access to Web Content by Those with Disabilities and Others Operating under Constrained Conditions, Benjamin B. Caldwell and Gregg C. Vanderheiden
International Standards for Accessibility in Web Design and the Technical Challenges in Meeting Them, Lisa Pappas, Linda Roberts, and Richard Hodgkinson

Web Usability Engineering
User Research: User-Centered Methods for the Designing Web Interfaces, Fred Volk, Frank Pappas, and Huifang Wang
Evaluating Web Usability, Kim-Phuong L. Vu, Wenli Zhu, and Robert W. Proctor
The Web UX Design Process—A Case Study, Deborah J. Mayhew

Task Analysis and Performance Modeling
Task Analysis Methods and Tools for Developing Web Applications, Thomas Z. Strybel
An Ecological Perspective to Meaning Processing: The Dynamics of Abductive Systems, J. M. Flach, K. B. Bennett, P. J. Stappers, and D. P. Saakes
Cognitive User Modeling, Hedderik van Rijn, Addie Johnson, and Niels Taatgen

Specific Web Applications
E
-learning 2.0, Lisa Neal Gualtieri and Diane Miller
Behavioral Research and Data Collection via the Internet, Ulf-Dietrich Reips and Michael H. Birnbaum
Designing E-commerce User Interfaces, Lawrence J. Najjar
E-health in Health Care, François Sainfort, Julie A. Jacko, Molly McClellan, Kevin P. Moloney, and V. Kathlene Leonard

User Behavior and Cultural Influences
Human Factors in Online Consumer Behavior, Frederick A. Volk and Frederic B. Kraft
Analyzing and Modeling User Activity for Web Interactions, Jianping Zeng and Jiangjiao Duan
Web Security, Privacy, and Usability, E. Eugene Schultz
Cross-cultural Web Design, Pei-Luen Patrick Rau, Tom Plocher, and Yee-Yin Choong

Emerging Technologies
Mobile Interface Design for M-commerce, Shuang Xu and Xiaowen Fang
Human Factors in the Evaluation and Testing of Online Games, Karl Steiner
What is in an Avatar? Identity, Behavior, and Integrity in Virtual Worlds for Educational and Business Communication, Keysha I. Gamor

Return on Investment for the Web
Determining the Value of Usability in Web Design, Andrea Richeson, Eugenie Bertus, Randolph G. Bias, and Jana Tate

Index

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