The Complete Project Management Office Handbook, Second Edition
Features
Summary
The Complete Project Management Office Handbook, Second Edition identifies the PMO as the essential business integrator of the people, processes, and tools that manage or influence project performance. This book details how the PMO applies professional project management practices and successfully integrates business interests with project goals— regardless of whether the scope of the PMO is limited to managing a handful of specific projects or expanded to oversee the total practice of project management within the organization.
The book first considers the five stages of PMO capability, each benchmarking a particular level of capability achieved if functions are fully implemented. Each stage is also indicative of the organization’s maturity in project management, with the PMO’s role and responsibilities advancing from project management oversight and control at the lower end of the competency continuum to strategic business alignment at the higher competency stages.
This revised edition then examines 20 function models that can be used to guide the organization through the deliberation and the development of PMO operational capability. These models suggest what project management capability can be realized through comprehensive implementation of each PMO function.
Providing project and business managers with a starting point that enables them to achieve desired results from project management, The Complete Project Management Office Handbook is an important resource for everyone involved in making project management work effectively within the organization.
Table of Contents
PRACTICE MANAGEMENT
Project Management Methodology
Project Environment Interface Concepts
Business Environment Interface Concepts
Project Management Methodology Activities Across the PMO Continuum
Project Management Methodology Function Model
Postscript for the Smaller PMO
Project Management Tools
Project Environment Interface Concepts
Business Environment Interface Concepts
Project Management Tools Activities across the PMO Continuum
Project Management Tools Function Model
Postscript for the Smaller PMO
Standards and Metrics
Project Environment Interface Concepts
Business Environment Interface Concepts
Standards and Metrics Activities across the PMO Continuum
Standards and Metrics Function Model
Postscript for the Smaller PMO
Project Knowledge Management
Project Environment Interface Concepts
Business Environment Interface Concepts
Project Knowledge Management Activities across the PMO Continuum
Project Knowledge Management Function Model
Postscript for the Smaller PMO
INFRASTRUCTURE MANAGEMENT
Project Governance
Project Environment Interface Concepts
Business Environment Interface Concepts
Project Governance Activities across the PMO Continuum
Project Governance Function Model
Postscript for the Smaller PMO
Assessment
Project Environment Interface Concepts
Business Environment Interface Concepts
Assessment Activities across the PMO Continuum
Assessment Function Model
Postscript for the Smaller PMO
Organization and Structure
Project Environment Interface Concepts
Business Environment Interface Concepts
Organization and Structure Activities across the PMO Continuum
Organization and Structure Function Model
Postscript for the Smaller PMO
Facilities and Equipment Support
Project Environment Interface Concepts
Business Environment Interface Concepts
Facilities and Equipment Support Activities across the PMO Continuum
Facilities and Equipment Support Function Model
Postscript for the Smaller PMO
RESOURCE INTEGRATION
Resource Management
Project Environment Interface Concepts
Business Environment Interface Concepts
Resource Management Activities across the PMO Continuum
Resource Management Function Model
Postscript for the Smaller PMO
Training And Education
Project Environment Interface Concepts
Business Environment Interface Concepts
Training and Education Activities across the PMO Continuum
Training and Education Function Model
Postscript for the Smaller PMO
Career Development
Project Environment Interface Concepts
Business Environment Interface Concepts
Career Development Activities across the PMO Continuum
Career Development Function Model
Postscript for the Smaller PMO
Team Development
Project Environment Interface Concepts
Business Environment Interface Concepts
Team Development Activities across the PMO Continuum
Team Development Function Model
Postscript for the Smaller PMO
TECHNICAL SUPPORT
Mentoring
Project Environment Interface Concepts
Business Environment Interface Concepts
Mentoring Activities across the PMO Continuum
Mentoring Function Model
Postscript for the Smaller PMO
Project Planning
Project Environment Interface Concepts
Business Environment Interface Concepts
Planning Support Activities across the PMO Continuum
Planning Support Function Model
Postscript for the Smaller PMO
Project Auditing
Project Environment Interface Concepts
Business Environment Interface Concepts
Project Auditing Activities across the PMO Continuum
Project Auditing Function Model
Postscript for the Smaller PMO
Project Recovery
Project Environment Interface Concepts
Business Environment Interface Concepts
Project Recovery Activities across the PMO Continuum
Project Recovery Function Model
Postscript for the Smaller PMO
BUSINESS ALIGNMENT
Project Portfolio Management
Project Environment Interface Concepts
Business Environment Interface Concepts
Portfolio Management Activities across the PMO Continuum
Project Portfolio Management Function Model
Postscript for the Smaller PMO
Customer Relationship Management
Project Environment Interface Concepts
Business Environment Interface Concepts
Customer Relationship Management Activities across the PMO Continuum
Customer Relationship Management Function Model
Postscript for the Smaller PMO
Vendor/Contractor Relationship Management
Project Environment Interface Concepts
Business Environment Interface Concepts
Vendor/Contractor Relationship Management Activities across
the PMO Continuum
Vendor/Contractor Relationship Management Function Model
Postscript for the Smaller PMO
Business Performance Management
Project Environment Interface Concepts
Business Environment Interface Concepts
Business Performance Management Activities across the PMO Continuum
Business Performance Management Function Model
Postscript for the Smaller PMO
