1st Edition

Business Process Management Systems Strategy and Implementation

By James F. Chang Copyright 2006
    302 Pages 20 B/W Illustrations
    by Auerbach Publications

    With a focus on strategy and implementation, James Chang discusses business management practices and the technology that enables them. He analyzes the history of process management practices and demonstrates that BPM practices are a synthesis of radical change and continuous change practices. The book is relevant to both business and IT professionals who are presented with an integrated view on how various management practices merge into BPM. This volume describes the many technologies that converge to form a Business Process Management System (BPMS), illustrating its standards and service-oriented architecture.

    About the Author

    James Chang is the founder and president of Ivy Consultants, Inc. He has extensive experience implementing Enterprise Resource Planning (ERP)–enabled business solutions and process-centric integration solutions for Fortune 500 companies. Mr. Chang has written several articles on BPM and EAI. He graduated cum laude with a Bachelor of Science degree in operations research and industrial engineering from Cornell University.  

    Theories of Process Management
    What is Process Management?
    Early Process Concepts
    Modern Process Management Theories
    Total Quality Management Movement (TQM)
    Six Sigma
    Business Process Reengineering (BPR)
    Comparing Business Process Reengineering (BPR), Total Quality
    Management (TQM), and Six Sigma
    Business Process Management
    Business Process Management (BPM) Concepts
    Business Process Management (BPM) Principles
    Business Process Management (BPM) Practices
    The Value of Information Technology (IT)
    Convergence of Process-Focused Management Practices
    Process Management Lifecycle
    Overview of Business Process Management System
    Key Capabilities of Business Process Management Systems (BPMS)
    Introduction of the Process Layer
    How Business Process Management Systems (BPMS) Can Benefit
    Business Process Reengineering (BPR) Initiatives
    How Business Process Management (BPM) Can Benefit Quality Programs
    Data Integration Technology
    Open Database Connectivity (ODBC)
    Object Linking & Embedding Database (OLE DB)
    Java Database Connectivity (JDBC)
    Messaging-Based Integration Technology
    Point-to-Point Messaging Process
    Component-Based Integration Technology
    Remote Procedure Call (RPC)
    The Shift Toward Object-Oriented Programming
    Advent of Component-Based Technology
    Common Object Request Broker Architecture (CORBA)
    Microsoft Component Technologies
    Java Component Technologies
    Summary
    Workflow Technology
    Different Types of Workflows
    Workflow Reference Model
    Differences Between Workflow Management System (WfMS) and
    Business Process Management System (BPMS)
    Different Types of Business Process Management Systems
    Types of Business Process Management System (BPMS) Process
    Data-Centric Integration Product
    Application-Centric Integration Products
    Process-Centric Integration Product
    Future BPMS Developments
    Business Process Management Systems (BPMS) Standards
    Development of Business Process Management System (BPMS) Standards
    Overview of the Process Definition Standards
    Comparing XML Process Definition Language (XPDL), Business
    Process Modeling Language (BPML), and Business Process Execution Language (BPEL)
    Overview of Process Interaction Standards
    Summary
    Business Process Management Implementation Methodology
    Lessons from Business Process Reengineering (BPR)
    Business Process Management (BPM) Implementation Methodology
    Phase 1 Commit
    Phase 2 Research
    Phase 3 Analyze
    Phase 4 Design
    Phase 5 Implement
    Phase 6 Support
    Conclusion

    Biography

    James F. Chang

    “This book covers almost every aspect of the field and provides definitions and summaries of various BPM concepts, business improvement practices, data integration technologies, application integration technologies, workflow technologies, BPMS products and BPMS standards. …a good resource for those who are interested in BPMS and are involved with integrating data, systems, and people.”
     Karthikeyan Umapathy, The Pennsylvania State University, Information Technology and People, Vol. 19, No. 2, 2006