1st Edition

Intranet Performance Management

By Kornel Terplan Copyright 1999

    To avoid serious bottlenecks, components of the Internet and of intranets-such as servers, browsers, and the access networks-must be properly designed, implemented, managed, and monitored. Beginning with the basics, Intranet Performance Management sets forth the standards, methods, and tools that can simplify and unify systems and network management, avoid the seemingly inherent problems associated with them, and contain costs.
    In this book, world reknowned expert Kornel Terplan addresses:

  • Proactive server, browser, and access network monitoring
  • Managing and authoring home page content
  • Traffic management and load balancing in the access networks
  • Reviewing and evaluating usage statistics using log files
    These tasks-essential to the success of an intranet-require the active and diligent work of the management team. Effective performance of these tasks allows for the use of inexpensive browsers, facilitates education, and improves Internet culture and scalability.
  • INTRODUCTION
    Internet, Intranets, and Extranets
    Performance Management Challenges
    Security Management Challenges
    Accounting Management Challenges
    Fault Management Challenges
    The Role of Internet Service Providers
    Summary
    BASICS OF THE WEB TECHNOLOGY
    Introduction
    Web Technology
    The Hypertext Markup Language
    TCP/IP and HTTP
    New Directions with the Intranet Technology
    Summary
    INTRANET MANAGEMENT CHALLENGES-OVERVIEW
    Introduction
    Content of Home Pages
    Web Server Management
    Load Distribution and Balancing
    Throughput Capabilities of Access Networks
    Browser Performance
    Summary
    CONTENT AUTHORING AND MANAGEMENT
    Design of Home Pages-Content Authoring
    Issues with Content Authoring
    Content Authoring Tools
    Performance Optimization as a Service
    LOG FILES ANALYSIS
    Introduction
    Usage Analysis
    Issues of Log File Analysis
    Drawbacks of Pure Log File Analysis
    Log File Analyzers
    Hybrid Products
    Summary
    TRAFFIC MEASUREMENTS
    Introduction
    Principles of Data Collection
    Issues of Traffic Monitoring
    Traffic Monitors
    Summary
    WEB SERVER AND BROWSER MANAGEMENT
    Introduction
    Critical Issues with Web Server Management
    Management of Unix Servers
    Management of NT Servers
    Unicenter TNG Web Management Option
    OpenView from Hewlett Packard
    Performance Tuning of Web Servers
    Summary
    LOAD BALANCING AND OPTIMAL DISTRIBUTION
    Introduction
    The Needs for Bandwidth, Service Quality, and Granularity
    Issues of Deploying Load Balancing Products
    Content Driven Policies
    Load Balancing and Optimization Tools
    Summary
    LOOK-THROUGH-MEASUREMENTS
    Introduction
    Response Time Measurements
    Highlighting Bottlenecks
    Tools for Look-Through measurements
    Summary
    TRENDS WITH INTRANET PERFORMANCE MANAGEMENT
    REFERENCES
    ABBREVIATIONS
    INDEX

    Biography

    Kornel Terplan (Brooklyn Polytechnic University, New York and The Stevens Institute of Technology, New Jersey) (Author). Saba Zamir, Editor in Chief.