Interpreting the CMMI (R): A Process Improvement Approach
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Summary
Written by experienced process improvement professionals who have developed and implemented systems in organizations around the world, Interpreting the CMMI®: A Process Improvement Approach provides you with specific techniques for performing process improvement using the CMMI® and the family of CMM models. Kulpa and Johnson describe the fundamental concepts of the CMMI® model - goals, practices, architecture, and definitions - in everyday language, give real-world examples, and provide a structured approach for implementing the concepts of the CMMI® into any organization. They walk you through the myriad charts and graphs involved in statistical process control and offer recommendations for which tools to use.
The book covers roles and responsibilities, people issues, how to generate meaningful documentation, how to overcome resistance to change, and how to track the success of your efforts. It provides examples of plans, policies, processes, procedures, and team charters. The appendices include matrices summarizing the different assessment techniques that have now been approved by the SEI for use, "pros and cons" associated with this model, some of the myths that have arisen from the marketing of the CMMI® effort, and forms and templates. The book comes with a CD-ROM that contains forms and templates that can be downloaded and customized.
The authors distill the knowledge gained in their combined 60 years of experience in project management, software engineering, systems engineering, metrics, quality assurance, configuration management, training, documentation, process improvement, and team building. Whether you are new to process improvement or an experienced professional, Interpreting the CMMI®: A Process Improvement Approach saves you time wasted on false starts, false promises by marketers, and failed deadlines.
Table of Contents
INTRODUCTION
Introduction
Beginning the Journey
Structure of the CMMI
CMMI Representations
CMMI PROCESS AREAS
Understanding Maturity Level 2: Managed
Understanding Maturity Level 3: Defined
Understanding Maturity Level 4: Quantitatively Managed
Understanding Maturity Level 5: Optimizing
IMPLEMENTATION
Alignment of Multiple Process Improvement Initiatives
Is CMMI Right for Small Organizations?
Appraisals Using the CMMI
Establishing Your Process Improvement Organization
People, Roles, and Responsibilities
Documentation Guidelines
Planning and Tracking the Effort
Procedures, Policies, and Charters
A Boatload of Metrics
Statistical Process Control
A High Maturity Perspective
Closing Thoughts
Appendix A: Comparison of CBA-IPIs to SCEs to SCAMPI
Appendix B: Myths and Legends of the CMMI
Appendix C: Implementation/Operations Plan Template
Appendix D: Sample Action Plan Template
Appendix E: Sample CMMI Compliance Matrix
Appendix F: Sample CMM Compliance Matrix
Appendix G: Checklist for the Staged Representation of the CMMI
Appendix H: Checklist for the Continuous Representation of the CMMI
Appendix I: Process Example (Short Version)
Appendix J: Process Example (Long Version)
Appendix K: Sample Procedure Template
Appendix L: Sample Policy
Appendix M: Sample PAT Charter
Appendix N: Checklists for Pilot Projects
Appendix O: List of Metrics
Appendix P: Measurement Plan Outline
Appendix Q: References and Further Reading
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