Investigations in the Workplace

Published:
July 15, 2005 by Auerbach Publications - 600 Pages
Author(s):
Eugene F. Ferraro, Business Controls, Inc., Greenwood Village, Colorado, USA

Purchasing Options

Hardback
$94.95
Add to cart
ISBN 9780849316487
Cat# AU1648
 

Features

  • Makes finding information easy and efficient with a detailed and comprehensive table of contents
  • Provides Tips and Traps that show you how to make best use of the information and how to avoid costly mistakes
  • Explores a strategy that demonstrates how to avoid litigation and obtain the best ROI
  • Contains sample reports, forms, checklists, and a glossary of investigative terms
  • Demonstrates how information is formulated into working processes and practices and what a finished product should look like

    • Summary

    Whether you are a professional licensed investigator or have been tasked by your employer to conduct an internal investigation, Investigations in the Workplace gives you a powerful mechanism for engineering the most successful workplace investigations possible. Corporate investigator Eugene Ferraro, CPP, CFE has drawn upon his twenty-four years of practical experience to craft a book that dispels the myths and troublesome theories promulgated by the uninitiated. He provides the back-story behind the methodology, rationale, and gritty practices that have made his workplace investigations soar. But most importantly, he shares this knowledge with you.

    The book is designed for easy reading and use. Although every page is filled with useful information, you do not need to read the book cover to cover. The exhaustive table of contents, innumerable references, and expansive index allow you to quickly find the immediate information you need. The Applied Strategies chapter shows you how to conduct a particular type of investigation and the action steps involved. To help capture salient points and simplify the learning process, the text is sprinkled with brief Tips and Traps that provide quick and easy lessons on how to make the best use of the information in a particular section.

    Few workplace activities invoke so much risk and at the same time, so much opportunity, as workplace investigations. A combination of skill, experience, and luck: successful workplace investigations are complex undertakings. An improperly conducted workplace investigation can be expensive and ruin the careers of everyone who touches it. Exploring modern investigative technique and strategies, this book gives you new solutions you need and provides the keys to master even the most complex workplace investigation.

    Table of Contents

    Preface
    Introduction

    THE PROCESS OF INVESTIGATION
    The Investigative Process
    The Differences between the Public and Private Sector
    Significant Trends in the Private Sector

    THE FUNDAMENTALS OF FACT-FINDING
    The History of the Modern Fact-finder
    The Role of the Fact-finder
    The Objectives of the Investigation
    Potential and Intended Outcomes
    Evidence Collection and Preservation

    The Methods of Investigation
    Physical Surveillance
    Electronic Surveillance
    Research and Audit
    Forensic Analysis
    Undercover
    Interviews and Interrogation

    PROJECT MANAGEMENT AND CASE DEVELOPMENT
    The Investigative Team
    Investigative Proposals
    Mission Management
    Report-Writing
    Electronic Communications
    When and How to Use Outside Resources
    Ethics

    LEGAL CHALLENGES AND LITIGATION AVOIDANCE
    Jurisdiction over Workplace Investigations
    Preparatory Legal Considerations
    Due Process
    Privacy
    Federal Law and Employee Rights
    State Tort Law Issues
    Workers' Compensation
    Negligent Investigation
    Claims Arising from Employee Interviews
    Claims Arising from Employee Disciplinary Actions
    Litigation Avoidance

    APPLIED STRATEGIES
    The Method of Multiple-Working Hypotheses
    Employee Theft Investigations
    Workplace Drug Investigations
    Fraud and Embezzlement Investigations
    Harassment Investigations
    Proprietary Information and Trade Secret Investigations
    Computer Crime Investigations
    Accident and Workers' Compensation Investigations
    Employment Screening and Background Investigations
    Workplace Violence Prevention and Intervention
    Ethics Violation Investigations

    IMPROVING RESULTS
    Investment and Cost Management
    Civil Recovery and Restitution
    Prosecution
    Process Improvement and Analysis
    Alternatives to Investigation

    AFTERWORD
    Appendix A: Glossary of Common Investigative Terms and Terminology
    Appendix B: Sample Investigative Report
    Appendix C: Sample Video Surveillance Report
    Appendix D: Sample After-action Report
    Appendix E: Federal Laws Prohibiting Job Discrimination: Questions and Answers
    Appendix F: Sample Search Policy
    Appendix G: Sample Non-Disclosure Agreement

    Editorial Reviews

    "Every security practitioner's library should contain a good, current book on investigations. This one is the best we've seen in years. …Readers will enjoy Tips and Traps which occur throughout the book."
    -Security Letter, Vol. 35, No. 17, Oct. 2005

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