Business Resumption Planning, Second Edition
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Summary
Offering hundreds of tips, templates, checklists, and pointers to information in the public domain, Business Resumption Planning, Second Edition assists you in creating a rock solid recovery plan for any size organization. It provides the information you need in order to coordinate first responders to meet any disaster scenario head on, whether involving computers, telecommunications, or infrastructure in a timely and effective manner.
What’s New in the Second Edition:
· The latest techniques for conducting an efficient Business Impact Analysis and an accurate Failure Mode Effects Analysis (FMEA)
· Advice on how to successfully recover from Ground Zero events, such as those involving Oklahoma City, the World Trade Center (WTC), and Hurricane Katrina
· Tips for recovery teams and first responders, including how to maintain “4Ci” (Command, Control, Communications, Computers and intelligence) during a disaster
· An examination of legal ramifications resulting from a failure to plan—including new liability issues that directly affect you
· An explanation of how the recently enacted Sarbanes-Oxley Act of 2002 impacts your planning effort
· Plans and templates that assess vulnerability in WANs, Open Networks, physical facilities, environmentals, and enhanced services
The book contains actual case studies and examples illustrating the vulnerabilities of today’s mission critical systems. It details the proactive steps you should take now to first assess your exposure, then eliminate it. The book also includes a CD-ROM that contains worksheets, checklists, audit forms, work breakdown structures, and reports.
Table of Contents
CHAPTER 1
So, You Want to Write a Disaster Recovery Plan
What IS a Disaster?
Finding the Resources to Complete the Plan
How Does One Begin
Worksheets
CHAPTER 2
What is a Business Impact Analysis (BIA)?
Data Collection and Verification
Report
Additional Observations on using the BIA to Pitch Management
Why Will Management Believe a Consultant but Not YOU?
“Cooking Up” a Compelling Management Presentation
Using Meaningful Data to Get Your Plan Funded
Worksheets
CHAPTER 3
Getting the Plan Funded (Executive Commitment)
Other Ways to Present Your Data
What is a Failure Mode Effects Analysis?
Worksheets
CHAPTER 4
Options for Completing the Plan
Worksheets
CHAPTER 5
Standards for Buildings, Networks and Other Infrastructure
Physical Standards—Large Installations
General Housekeeping
Building Entrance Facilities
Emergency Lighting
Worksheets
CHAPTER 6
Why Document it at All?
Putting the Disaster Recovery Plan to Paper
What Should the Plan Cover?
Recovery Scenarios—the Three “R’s”
Worksheets
CHAPTER SEVEN
Telecommunications-Specific Recovery Procedures
Other Telecommunications Recovery Concerns
Physical Vulnerability to Telco Disasters—Where Does One
Start?
Call Out of the Telecom Recovery Team
Software Disasters
Major Cable or Fiber Cut
Risks with T1 Service Utilizing Proprietary Multiplexers or Routers
Emergency Call Lists
Forms Associated with the Plan
Tips
Summary
Recovering Emerging Technologies (Frame Relay, VoIP, ATM
and More)
CHAPTER 8
Forming Teams, Training, Recruitment, and Testing
Catastrophic Equipment Failure and Building Disasters
Technical Services Recovery Plan
Evaluating the Results of a Disaster Recovery Test
Training Considerations
CHAPTER 9
Introduction
How to Use this Chapter
Companies That Are Required to Have Disaster Recovery Plans
Companies That Are Required to Have Some Elements of a Disaster Recovery Plan Preparedness Planning Is Encouraged
by Law
Preparedness Planning for the Legal Department
Handling of Sensitive Information (Example HIPAA Compliance)
Appendix A
Appendix B: IRS Procedure 98-25
Appendix C: Financial Institution Rules from GLB
Appendix D: Pandemic
CHAPTER 10
Introduction
A New Direction
Reporting
Impact of SOX on the Board of Directors
Whistle Blowers
Review of Other Highlights of the Act
Regulatory Issues and How They Effect Business Continuity (BC) Programs
CHAPTER 11
Business Continuity and Disaster Recovery Plan
General Recovery Strategy
Recovery Teams
Notification Procedures
Media Affairs
What Does the EMT Do?
Recovering Open Systems (LANS)
Telecommunications Recovery
Recovery Teams
Related Support Teams
Other Useful Forms and Checklists
Related Titles
