Introduction to Communications Technologies: A Guide for Non-Engineers
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Summary
Most textbooks on this subject focus heavily on the mathematical perspective of communication. Today's managers do not need to know how to figure out the quantization process of an analog sample, they simply need to understand how the theory works-in plain English. Introduction to Communications Technologies: A Guide for Non-Engineers is a quick-read tutorial on telecommunications and network technologies for graduate and undergraduate students in management information systems and telecommunications management courses.
While dealing with the engineering aspects of communication, the book provides a basic understanding of how things work, not how to design systems. Topics include systems, electricity, signaling, telephony, switching, wireless, CTI, and video. It also explains the important relationship between the two major languages spoken in the industry, voice and data, something not done in other texts. The material covered is the same as that presented in a graduate-level core technical course at one of the most respected Information and Communication Services programs in the country.
Students will not need a technical background in order to gain the valuable knowledge that lies within these pages. Designed to provide students with a foundation of knowledge that will serve them well into their careers, Introduction to Communications Technologies: A Guide for Non-Engineers provides students with the tools necessary to become effective leaders of technology professionals.
Table of Contents
SYSTEMS AND MODELS OF COMMUNICATION TECHNOLOGIES: SHANNON-WEAVER, VON NEUMANN, AND THE OSI MODEL
Computing Model
Open System Interconnect (OSI) Model
BASIC CONCEPTS OF ELECTRICITY
Common Units of Technical Measurement
Signals
Current
Resistance
Voltage
Capacitance
Inductance
Power
AC to DC Conversion
MODULATION AND MULTIPLEXING
Spectrum
Amplitude Modulation
Frequency Modulation
SIGNALING FORMATS, MULTIPLEXING AND DIGITAL TRANSMISSIONS
Digital Formats
Multiplexing
Digital Circuits
PSTN TO CPE
PSTN
The Telephone
Network Access
Trunks and Lines
Customer Premise Equipment (CPE)
Digital Key Systems and Hybrids
Voice Processing
CIRCUIT SWITCHING, ISDN, ATM, AND SS7
Circuit Switching
System Signaling Seven (SS7)
Integrated Services Digital Network (ISDN)
Asynchronous Transfer Mode (ATM)
WIRELESS TECHNOLOGIES: AMPS, GSM, TDMA, CDMA, SATELLITES, AND MICROWAVE SYSTEMS
Advanced Mobile Phone Service (AMPS)
Multiple Access Technologies
Mobile Switching
Antennas
Smart Antennas
Microwave Signals
Engineering Issues for Microwave Signaling
PACKET SWITCHING AND LOCAL AREA NETWORK TECHNOLOGY
The Business and Human Factors
The Technical Factors
The Regulatory and Legal Factors
THE LANGUAGE OF THE INTERNET: TCP/IP
The Business and Human Factors
The Technical Factors
The Regulatory and Legal Factors
NEW AND EMERGING TECHNOLOGIES
The Business and Human Factors
The Technical Factors
The Regulatory and Legal Factors
THE WONDER WORLD OF WIRELESS
The Business and Human Factors
The Technical Factors
The Regulatory and Legal Factors
VIDEO BASICS OUTLINE
The Business and Human Factors
The Technical Factors
The Regulatory and Legal Factors
NETWORK CONVERGENCE OBJECTIVES
The Business and Human Factors
The Technical Factors
The Regulatory and Legal Factors
LAN Telephony
Appendix A: Answer Key
Appendix B: Glossary
INDEX
Questions for review and chapter summary included at the end of most chapters
Editorial Reviews
"Jones and Kovac provide an introductory, nontechnical tutorial on a wide spectrum of topics related broadly to the field of telecommunications...The book is intended for individuals who need a basic understanding of the field to better interact with or manage technical staff...Numerous illustrations throughout facilitate an understanding of the topics presented. Summing up: Recommended."
-E.M. Aupperle, Emeritus, University of Michigan, Ann Arbor, USA
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