Knowledge Management

Knowledge Management: Learning from Knowledge Engineering

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$99.95
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ISBN 9780849310249
Cat# 1024
eBook
ISBN 9781420041125
Cat# E1024
 

Features

  • Explores the relationship of knowledge engineering and knowledge management
  • Helps knowledge managers improve and develop knowledge management systems
  • Addresses the knowledge engineering/AI methodologies
  • Familiarizes the knowledge management community with knowledge management
  • Covers corporate web portals, knowledge management systems, electronic customer relationship management, and on-line communities of practice
  • Summary

    Knowledge Management (KM) is strongly rooted in the discipline of Knowledge Engineering (KE), which in turn grew partly out of the artificial intelligence field. Despite their close relationship, however, many KM specialists have failed to fully recognize the synergy or acknowledge the power that KE methodologies, techniques, and tools hold for enhancing the state of the art in Knowledge Management.

    Knowledge Management: Learning from Knowledge Engineering addresses this vacuum. It gives concise, practical information and insights drawn from the author's many years of experience in the fields of expert systems and Knowledge Management. Based upon research, analyses, and illustrative case studies, this is the first book to integrate the theory and practice of artificial intelligence and expert systems with the current organizational and strategic aspects of Knowledge Management.

    The time has come for Knowledge Management professionals to appreciate the synergy between their work and the work of their counterparts in Knowledge Engineering. Knowledge Management: Learning from Knowledge Engineering is the ideal starting point for those in KM to learn from and exploit advances in that field, and thereby advance their own.

    Table of Contents

    Knowledge Management and Knowledge Engineering: Working Together
    Knowledge Mapping and Knowledge Acquisition
    Knowledge Taxonomy versus Knowledge Ontology and Representation
    The Knowledge Management Life Cycle versus the Knowledge Engineering Life Cycle
    Knowledge-Based Systems and Knowledge Management
    Intelligent Agents and Knowledge Dissemination
    Knowledge Discovery and Knowledge Management
    People and Culture: Lessons Learned from AI to Help Knowledge Management
    Implementing Knowledge Management Strategies
    Expert Systems and AI: Integral Parts of Knowledge Management
    Appendix A: A Knowledge Management Strategy for the U.S. Federal Communications Commission
    Appendix B: Knowledge Management Receptivity
    Appendix C: Modeling the Intelligence Analysis Process for Intelligent User Agent Development
    Appendix D: Planning and Scheduling in the Era of Satellite Constellation Missions: A Look Ahead
    Index

    Editorial Reviews

    "This book represents an important milestone in the integration of soft and hard aspects of the emerging discipline of Knowledge Management…the first serious attempt to synthesize foundation theory and practice in Knowledge Engineering, expert systems, and artificial intelligence with the latest thinking on organizational and strategic aspects of Knowledge Management…a must-read…I am delighted to recommend this book to my peers in industry and academia."
    - Yogesh Malhotra, Chairman and CKO, @Brint.com LLC

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