Books in the Business and Management area provide professionals and organizations with cutting-edge resources to succeed and achieve goals. Industries and areas include manufacturing and industrial engineering, healthcare management, government and education, human resource management, hospitality and tourism management, supply chain management, and sales, marketing and service. Methodologies and applications include Lean methods and implementation, quality improvement and Six Sigma, project management, security management, customer relationship management (CRM), and productivity improvement.
Transforming Business with Program Management: Integrating Strategy, People, Process, Technology, Structure, and Measurement
October 22, 2014
Winner of a Shingo Research and Professional Publication Award The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a ...
Robert B. Hafey
November 24, 2014
A Lean Safety Gemba Walk is a walk through the work area (Gemba) that focuses on the continuous improvement of safety. When conducted in a respectful manner, by skilled facilitators, Safety Gemba Walks can have a dramatic long-lasting impact on the culture of a business. Lean Safety Gemba Walks: A M...
Satish P. Subramanian
March 18, 2015
Organizations need to constantly innovate and improve products and services to maintain a strong competitive position in the market place. The vehicle used by organizations for such constant reinvention is a business transformation program. This book illustrates a tested program management roadmap...
Stephen A. Devaux
March 18, 2015
There is often a deep disconnect between the project team’s goals and those of the organization. Senior management wants "profitable" projects, but is only able to quantify its wishes in terms of the traditional project management elements: schedule and cost. To operate smoothly, the entire...
Kweku-Muata Osei-Bryson, Corlane Barclay
March 16, 2015
Although the terms "data mining" and "knowledge discovery and data mining" (KDDM) are sometimes used interchangeably, data mining is actually just one step in the KDDM process. Data mining is the process of extracting useful information from data, while KDDM is the coordinated process of...
Matthew John Franchetti
March 16, 2015
An in-depth introduction, Lean Six Sigma for Engineers and Managers: With Applied Case Studies presents a detailed road map and industry examples to help you understand and implement the LSS system. It discusses the LSS process to define improvement needs, measure current business performance,...
Vladimir I. Rotar
March 15, 2015
March 13, 2015
Mental illnesses are often difficult to treat. They do not just affect individuals, they are rooted within communities and affect many other aspects of individuals’ social and physical lives as well. This book examines mental health specifically in adolescents, exploring how mental illnesses...
Brian Levite, Alex Rakow
March 02, 2015
This book is written as a practical guide to those interested in the pursuit of energy resilience at a local scale. Energy resilience is defined as the relative ability of an institution to carry out its mission during a shock to the energy system and approach the concept on the level of a single...
Ford Lumban Gaol
February 27, 2015
The human aspect plays an important role in the social sciences. The behavior of people has become a vital area of focus in the social sciences as well. Interdisciplinary Behavior and Social Sciences contains papers that were originally presented at the 3rd International Congress on...
February 25, 2015
The 2014 International Conference on Industrial, Mechanical and Manufacturing Science (ICIMMS 2014) was held June 12-13 in Tianjin, China. The objective of ICIMMS 2014 was to provide a platform for researchers, engineers, academics as well as industry professionals from all over the world to...
February 24, 2015
Agile project management is a proven approach for designing and delivering software with improved value to customers. Agility is all about self-directed teams, feedback, light documentation, and working software with shorter development cycles.The role of the project manager with agile differs...
Vijai Kumar Singh, Paul Lillrank
February 18, 2015
As developed economies enter a period of slower growth, emerging economies such as India have become prime examples of how more can be achieved with less. Bringing together experience and expertise from across the healthcare industry, this book examines innovations that can bring about real...
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