New books
Browse new books in Healthcare Process Improvement


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Published:
April 23, 2013
Author(s):
Ronald G. Bercaw
Healthcare organizations that have already applied Lean thinking to their processes, with the diligence of effective management and strong leadership support, are now realizing the benefits of their efforts. And, many of those benefits surpass what was thought possible just a few years ago. To be 
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Published:
March 26, 2013
Author(s):
Sidney Dekker
How do people cope with having "caused" a terrible accident? How do they cope when they survive and have to live with the consequences ever after? We tend to blame and forget professionals who cause incidents and accidents, but they are victims too. They are second victims whose experiences of an 
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$34.95
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