This book offers a unique overview of Quality and its tools, thus filling an important gap in the quality-control literature. The emphasis is on the system approach and the stakes and the role of Quality in life and policies of an organization or company; the book also touches on how the world of …
Addressing the beliefs and attitudes that can be detrimental to your organization’s competitiveness, Popular Manufacturing Myths: Eliminating Widely Held Beliefs That Reduce Competitiveness offers time-tested insight into the most common myths encountered in manufacturing environments. It …
Although there are countless books about process improvement and business performance, there is a dearth of literature on how process improvement yields business performance results. Filling this need, Return On Process (ROP): Getting Real Performance Results from Process Improvement provides …
Organizations around the world are rating their improvement efforts as not producing the desired long-term results. Dr. Harrington’s research indicates that this occurs because organizations are using the latest improvement tools and approaches without first defining how they want to change their …
To better understand and improve your systems, you must measure and map their essential characteristics. Yet, because your systems and their associated processes occur over varying spatial and temporal scales, you will need various types of maps and metrics—depending on the level of detail and …
As quality becomes an increasingly essential factor for achieving business success, building quality improvement into all stages—product planning, product design, and process design—instead of just manufacturing has also become essential. Quality Engineering: Off-Line Methods and Applications …